• Skip to main content
  • Skip to secondary navigation
  • Skip to primary sidebar
  • Skip to footer

50/50 Hindsight

Reality, Common Sense and Snark: 50/50 Hindsight combines the enterprising wisdom and alternately compassionate or snarky insight of veteran Silicon Valley CEO, Marilyn Weinstein.

  • Read The Blog
    • Latest
    • Business
    • Technology
    • Management and Leadership
    • Career Development
    • …And More
  • MEET MARILYN AND 50/50
  • In the Media
  • Get in Touch!
  • Business
  • Technology
  • Management and Leadership
  • Career Development
  • …And More

Warning! Hot Coffee is Hot (and Sarah Palin can’t see Russia from her house)

March 21, 2017 By pmm5050

Hot coffee on a grill

Unless you’re cut off from society (lucky you), you’re aware of the hottest buzz words since last November – “fake news” and “alternative facts”. Politicians blame the media for the problem; the media blames politicians; and others are trying to legislate it. Consider the recently submitted H.Res. 191, designed to force the Executive Branch to acknowledge when any member has put out a later-proven-false statement. This resolution of the 115thCongress even has a snappy, Tweet-worthy title: “Opposing fake news and alternative facts.”

I hope a member of Congress attempts to pass a counter resolution creating a moratorium on public laziness and stupidity. You see, calling fake news “new” is, in fact, a false or “fake” statement. Since the dawn of communication and politics, pundits have taken to the airwaves, the editorial pages, the podiums, the rooftops or the Pony Express to circulate outright lies and twisted truths. This is not new.

The first example that comes to mind, from my family’s Freedom Trail tour last year, is the famed midnight ride of Paul Revere. While Paul didn’t howl, “the Russians have hacked me” or “my predecessor has bugged my office,” he did yell the 18th Century equivalent. Trouble is, it didn’t really happen the way most of us think it did. But a long-famous narrative rhyme of Henry Wadsworth Longfellow, written some 86 years after the Battle of Bunker Hill, detailed the infamous journey, citing events that never occurred or, at best, were misrepresented. Still, most Americans, myself included, confused the facts – which we never bothered to learn – with what Longfellow wrote.

Fast-forward to the 2008 U.S. Presidential election. Tina Fey appeared regularly on Saturday Night Live, brilliantly assuming her spot-on rendition of Alaskan Governor and then-Vice Presidential Candidate, Sarah Palin. In perhaps the most memorable sketch, Fey-as-Palin announced, “I can see Russia from my house!” While the sketch was hilarious, an astonishing number of people actually believed they had heard Palin say it.

That leads to my personal favorite example of people believing pundits without learning the story for themselves. I call it, “Hot Coffee is Hot.” You may remember the 1992 case in which 79-year-old Stella Liebeck sued McDonalds and received a sizeable judgment for third-degree burns she sustained on her legs after spilling coffee purchased at an Albuquerque, NM, drive-through. Commentators still use this case as the poster child for “What’s wrong with America that we have to be warned on pre-printed cups and lids that “coffee is hot.” They argue, “Of course coffee is hot! Can you believe this idiot didn’t know that and put the cup between her legs?” They throw in “costing taxpayers…,” for effect, adding, “We now have to put warning labels on everything, because people are too stupid to remember that hot coffee is hot.”

I’m a recovering attorney. Nothing used to irritate me more than hearing people ramble about the McDonald’s coffee case. Too bad the case wasn’t actually about the temperature of coffee. Instead, this case was about corporate greed. McDonald’s had been warned over several years’ time that it served its coffee about 20°F hotter than most restaurants. In fact, when Ms. Liebeck was first injured, she initially only wanted $20,000. But McDonalds countered with a mere $800 to heed health inspectors’ warnings and to respond to Ms. Liebeck, whose initial award was set at $2.9 million and later reduced to $640,000. The public, however, only remembered the $2.9 million figure, leading the packaging industry to make a lot of money over the fact that we already know coffee is hot. This case was not about personal injury; it was about corporate greed combined with America’s willingness to believe public opinion pundits.

While we’re discussing the truth, let me share a little secret: There is no such thing as truth. There never has been, and never will be. But there are facts; there are lies; there is fake news and there are times when we confuse fiction and reality. We shouldn’t personally care how someone interprets their version of the facts. Again, if there is no truth, everything else is an interpretation, right?

The lesson? Your accountability is your credibility. You can build credibility by accounting for facts or citing actual events. You’ll not only appear much smarter for doing so, but you’re much less likely feed the rumor mill if you preface your stories with, “Bob Green said…” or “In Jill Jones’ version…” or “Alec-Baldwin (as-the-45th-President) said…” instead of making blanket statements like, “Sarah Palin can see Alaska from her house.”

To the authors of H.Res. 191: Stop trying to legislate fake news. Remember that “fake news” is not new. It may be repeated more often. But as Longfellow’s infamous rhyme proved, a good rumor will be around centuries after the truth.

Filed Under: And More, BusinessTagged With: alternative facts, fake news, H.Res. 191, Liebeck v. McDonald’s, Longfellow, Paul Revere's Ride, Sarah Palin, SNL, Tina Fey

Primary Sidebar

Recent Posts
Empathy is so gangster

Empathy is learned – A lack of empathy is killing us

October 11, 2018

Teen drinking at house party 1980s context Christine Blasey Ford

I am not Christine Blasey Ford

October 4, 2018

baby girl with money in hand self-made

Self-made women: Who gets to define you?

July 20, 2018

Evil men, dictator

Necessary evils and why evil men matter

July 12, 2018

After Content Widget Headline

A proven leader in business strategy, development and people management, Marilyn is the founder and CEO of premier Silicon Valley IT staffing firm, Vivo. Named among the “Fastest Growing Privately-Owned Companies in the US” by Inc. magazine for three years, Vivo supports the tech staffing needs of many global Inc. 500 companies.

Footer

Follow Me On
Twitter
Facebook

Visit
All Posts
Vivo

50-50 Hindsight logo small

Copyright © 2025 · 50/50 Hindsight - The Blog of CEO Marilyn Weinstein